Listen and speak more effectively, engage people through empathy improve communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and. Testing conducted in this online verbal judo course is designed to reinforce the information presented. George thompson, creator of verbal judo, along with gary klugiewicz, present a new training tool for law enforcement. Learn vocabulary, terms, and more with flashcards, games, and other study tools. Training notice verbal judo abag plan risk management. Permanecer concentrado y calmado en cualquier discusin verbal, redireccionar comportamientos a canales positivos, disipar situaciones potencialmente peligrosas.
The principles and tactics taught enable graduates to use presence and words to calm difficult people who may be under severe emotional or other influences, redirect the behavior of hostile people, defuse potentially dangerous. Since 1983 and until he died in 2011, he personally trained more than 700,000 individuals in tactical communications a program he developed in 1983 for defusing conflict and redirecting behavior with words. Scenario b in the introduction is one of many examples in which verbal judo can work for police officers. All of you civil service workers are jerks and dont care anything about your jobs or the public. Instead, try to move with them and redirect their energy. The art of verbal judo 1661 ramblewood drive east lansing, mi 48823 517. Verbal judo, or tactical communication for contact professionals, enables employees to focus on the behavior of others while maintaining their own and others safety and then use appropriate presence and words to achieve a professional purpose.
Learn verbal judo with free interactive flashcards. Verbal judo, or tactical communication, enables staff to focus on the behavior of others while maintaining their own and others safety and then use appropriate presence and words to achieve a professional purpose. Verbal judo is the only tactical communication course in america. Presented by mark dreibelbis, assistant commissioner, nchsaa. Descargue como pdf, txt o lea en linea desde scribd. Through the use of verbal judo we may, in many instances, be able to redirect difficult people toward voluntary compliance. Verbal judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. A language strategy for dealing with difficult people, verbal judo was designed by college professor, police officer, and martial artist george thompson. Listen and speak more effectively, engage people through empathy the most powerful word in the english language, avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper. Verbal judo institute has equipped over a million individuals with the. A small group of past basic verbal judo participants will focus on questions very. Como responder a las impertinencias sin ofender, sin broncas, con inteligencia y buen humor.
Thompson doc rhino is the founder of the verbal judo institute. George thompson of the verbal judo institute and the subject of four books, with over 300,000 copies sold. Verbal selfdefense, also known as verbal judo or verbal aikido, is defined as using ones words to prevent, deescalate, or end an attempted assault. Verbal judo, like judo itself, uses the energy of others to master situations. Verbal judo, or tactical communication, is the gentle art of persuasion that redirects others behavior with words and generates voluntary compliance. A mark of 70% must be achieved in order to receive a certificate of completion. Users are able to repeat the course twice if the pass mark is not achieved. Tactical communication skills is the updated version of the program developed by the late dr. The survey will focus on the impact of the verbal judo skills in real situations. Manual judo verbal en espanol publicado por gabriel sabater calafat en. Cest une des methodes proposees aux chauffeurs dautobus. Tactical communication training for frontline staff and supervisors.
It has been accepted for inclusion in masters theses by an authorized administrator of trace. Staying calm in the midst of conflict, deflecting verbal abuse, and offering empathy in the. Empathy involves putting yourself in the other persons shoes to see the world as they do. Thompson is a former police officer and a communication skills trainer. Before verbal judo, the private correction facilities used the nonviolent crisis intervention nvci model for diffusing confrontational situations. The art of verbal judo genesee county officials association. Verbal judo teaches readers how to use words to prevent escalations and get what you want in some of the most challenging situations.
Jul 21, 2016 george doc thompson explains verbal judo in the 1990s thompsons research found that almost every injury came from an escalation in a situation, rather than from the officer arriving when. Introduction to verbal judo founded by george j thompson. George thompson shortly before his presentation on verbal judo at the naso summit in salt lake city. Mastering verbal judo is about speaking with people without escalating conflict.
Comunicacion no verbal policial espanol tapa blanda 6 febrero 2017. Mastering the art of verbal judo the master teacher blog. Verbal judo uses tactical verbal skills to defuse confrontations with difficult people. As he shares in his own book, he is also a martial arts expert but dedicated his career to use words to get what. The gentleness of the art lies in the techniques superintendents use every day. Burns proposes a system of verbal judo to handle verbal abuse and disapproval in a non defensive manner. Simply stated, verbal judo is the gentle art of persuasion. These skills can help improve your performance and diminish your personal stress. Judo con palabras, barbara berckhan libro estrategias.
The switch to verbal judo occurred ten years ago to provide staff with more effective tools for dealing with noncompliant offenders. Empathy involves putting yourself in the other persons shoes to. Verbal judo 1st principle of physical judo is to not resist your opponent. Thompsons essential handbook has taught people how to communicate more confidently and persuasively.
Verbal judo is an invaluable life skill, and the principles and techniques when practised not only enhance your ability to always perform professionally under pressure, but can save your personal relationships with the most important people in your world. Improve communication, resolve conflicts, and avoid the most common co. Thompson pdf the gentle art of persuasion, updated edition. In verbal judo, dont ignore or dismiss a questionthats the same as resisting it. Academicturnedcop and bestselling author george doc thompson describes how tactical language allows leaders to achieve their goals. Verbal judo, or tactical communication for contact professionals, enables employees to focus on the behavior of others while maintaining their own and others safety and then use appropriate presence and words to achieve a professional purpose verbal judo, like judo itself, uses the energy of others to master situations. Choose from 73 different sets of verbal judo flashcards on quizlet. Verbal selfdefense, also known as verbal judo or verbal aikido, is defined as using ones words to prevent, deescalate, or end an attempted assault it is a way of using words to maintain mental and emotional safety. This kind of conflict management involves using posture and body language, tone of voice, and choice of words as a means for calming a potentially volatile situation before. Jul 24, 2017 verbal judo communication course by george thompson. When autoplay is enabled, a suggested video will automatically play next.
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